Wonderful Service!

I just wanted to contact you to thank you for the wonderful service you provided, through ACC, when I fractured my ankle. You supplied me with a wonderful hand-controlled car, delivered and picked up from my door. The man who delivered the car and taught me how to use it was very knowledgeable, friendly and encouraging. He gave me the confidence I needed to be able to drive the car. Your service was fantastic from start to finish and I really appreciated it. Many thanks again.

JM – AC knee injury client, New Zealand

Easy to deal with!

I just want to say a massive thank you to you and your team as well forth use of the hand control car and how easy it was to deal with you guys! Great work. Really appreciate it.

EP -ACC client with leg and arm in plaster, New Zealand

Much Appreciated

Thank you for Freedom’s prompt actioning of this. It is much appreciated by Mr A and his family.

NR – ACC co-ordinator, New Zealand

Quick Support

Thank you for your quick action and support with organising transport so quickly, you guys are just wonderful.

TG – ACC co-ordinator, New Zealand

Great service!

I just wanted to say the car was dropped off this morning (earlier than expected too) by a lovely man…… it is so awesome – I drove my colleagues to get some lunch today and they really like it too.

T.S - ACC client with broken leg, Auckland


That is awesome. Thank you so much for your help to allow this family to go away at Christmas.

BW – ACC Co-ordinator, New Zealand

Extremely Grateful

Thanks for all your hard work in getting the vehicles to both my clients, who are both extremely grateful.

JC – ACC Co-ordinator, New Zealand

Prompt Service

Thanks so much for your prompt service with this rental!

EM – ACC Co-ordinator, New Zealand

Great Service

Thank you very much for your call, this information and for organising this vehicle so soon after the holidays. I really appreciate the offer of service – I am quite an independent person and this vehicle will help me immensely.

SM – ACC client with right leg injury, New Zealand

Novotel Hamilton

Maree’s ‘Dream come true’ was very successful and what an amazing journey it was for all of us.

Thanks to you both for your warm and caring response when I called you to inquire about transport for her and her wheelchair and of course the seamless process from start to end.

Maree’s first holiday in 11 years away from looking at her same four walls as she has MS, consisted of five days staying at the Novotel Tainui Hamilton, meals in the restaurant, coffees out on the balcony (made by her own personal coffee maker) and new friends she will cherish for ever.

We had trips to the Lake and walks along the Waikato River and best of all she loved watching the leaves fall from the trees in the wind and sun shine on her face. Two amazing Room Attendants caring for her every need, treating her to massages and making her laugh till her face hurt with the words ‘WOW’ is all she could say!!

This has been the most rewarding thing my husband and I have done for someone and it sure made us appreciate everything we have in life and just how amazing the word TRUST is when you have no control over your body from your neck down… thank you so much for being part of our journey for Maree she loved the van !!!

Below are some photos of our trip

Nicolette, Hamilton